Welcome to Hempfield Water Authority...
Please conserve water
Lancaster City will be repairing a water main leak Friday, May 14 into Saturday morning, May 15. They will be notifying their customers to voluntarily use less water during this period and may experience lower water pressure.
Hempfield Water Authority will be operating at normal capacity and our customers will not be affected by this leak.
Message to Hempfield Water Customers: If you are experiencing financial difficulties due to the pandemic, please contact our office to arrange a payment plan for your water bill.
Message from Fulton Bank: Our primary goal is the health and safety of everyone in the community. For this reason, due to the impact of COVID-19, we are highly encouraging the use of mailed or online payment methods. Because banks are adhering to CDC guidelines, lobbies will not be open to the public except by appointment. Therefore, there may be longer wait times at drive-through lanes
Important Changes for the Hempfield Water Authority
The Water Authority made some very important changes.
We have changed banks on November 1, 2018. Union Community Bank will no longer be accepting our payments. Our new bank is Fulton Bank. As of November 1, 2018 payments can be made at any Fulton Bank office or mailed to:
Hempfield Water Authority
C/O Fulton Bank
P.O. Box 7567
Lancaster, PA 17604
We are now doing business as Hempfield Water Authority
Please use Hempfield Water Authority on your checks and for any communication with our office. Note that we are not part of East Hempfield Township Government.
Customers that bank online please update your vendor information for your water payment remittance address. Please make sure your account number is correct and printed on your check.
Starting with the October 2018 bill, we will no longer use postcards: Our newly formatted bills will be mailed in an envelope.
Auto withdraw will not change.
Any questions please call our office 717-898-8231. Thank you for your cooperation.
The Municipal Authority of the Township Of East Hempfield
Check Payment Information
Make Checks Payable to:
Hempfield Water Authority
The Water Authority no longer accepts cash payments at the 920 Church Street office. Payment can be made by check or money order only.
Cash payment can be made at any Fulton Bank. Make sure to have the bill stub when visiting the bank.
Shut off payments can only be made by money order at the Water Authority office.
Swift Emergency Notification Services
It is very important to sign up for the Swift reach emergency contact information. We will be able to contact you in the event of a water emergency. Just sign up for Swift Emergency Notification Service.